Frequently Asked Questions
How long is the delivery time?
We maintain a large warehouse for most goods to ensure fast delivery. If items are in stock, shipping is immediate; otherwise, delivery takes approximately 7-15 days.
What payment methods are accepted?
We accept T/T (Bank Transfer), Western Union, and PayPal for your convenience.
How should I maintain the battery?
Store the battery in a clean, dry, ventilated, and dark environment when not in use. Keep it fully charged and recharge it every 3 to 6 months to maintain longevity.
What are the shipping options?
We ship via DHL, UPS, TNT, and by Sea/Rail logistics to ensure safe arrival. If you have a shipping agent in China, we can also provide free delivery to their warehouse.
Is there a Minimum Order Quantity (MOQ)?
There is no MOQ limit. We welcome sample and trial orders so you can verify our quality and service firsthand.
Do you provide OEM services?
Yes, we offer comprehensive OEM services including custom battery sizes, logos, colors, packaging, wires, and connectors tailored to your needs.