Would you please give some information on shipping mode and charges?
Normally we send through courier like DHL, FEDEX, UPS, TNT etc or post upon request from clients.
Do you have ISO9001, ISO 13485, CE approvals?
Yes, we hold relevant certifications including ISO 13485 and CE to ensure the highest quality standards for our medical instruments.
What is the minimum order that we can place? Do you provide free samples?
We expect minimum orders to be at least US$500. However, we understand customers may need to place smaller sample orders initially. We can offer free samples, but the cost of freight is not included.
Can I buy products not shown but similar to your catalogue?
Of course you can, just send us pictures or samples. Please note this may take slightly longer for delivery.
Do you have stock for listed products, or they are newly produced?
Generally, we maintain stock for listed products which are produced monthly. Inventory status depends on sales conditions. We accept various payment methods via L/C, T/T, Western Union, and PayPal.
What are your terms of payment?
For payments <= 800USD, 100% in advance. For payments > 800USD, 30% T/T in advance, with the balance due before shipment.