Frequently Asked Questions
Can I place a sample order to test the quality?
Yes, we welcome sample orders to test and check quality. Mixed samples are also acceptable.
What is the standard lead time for products?
Sample preparation takes 3-5 days. For mass production, the timeline will be confirmed based on the order volume.
Do you offer customized manufacturing services?
Yes, with our complete design department and high-precision CNC machines, we can provide professional customized services.
How are the goods shipped and how long does it take?
We ship via DHL, UPS, FedEx, or TNT. It typically takes 3-5 days to arrive. Professional shipping services are available for customs clearance.
Is it possible to print my own logo on the products?
Yes, logo printing is available. Please inform us formally and provide the design before production begins.
What is the warranty period for your orthopedic implants?
We offer a 3-year warranty for our products to ensure long-term reliability and performance.