Frequently Asked Questions
Are you a trading company or manufacturer?
We are a professional orthopedic manufacturer based in China, specializing in trauma, spinal, and instrument research and design.
What payment methods are supported?
We accept standard payment methods including T/T, Western Union, and Paypal for your convenience.
How long is the typical delivery time?
We maintain a significant inventory. Orders can typically be shipped within 1 week if the requested stock is available.
What logistics providers do you use?
All orders are shipped via premium international couriers such as DHL, UPS, FEDEX, and TNT.
Can I request product samples?
Yes, we provide free samples. Customers are only responsible for the associated freight costs.
What is the warranty period for your medical products?
We offer a 5-year warranty on our products, reflecting our commitment to quality and safety.