Frequently Asked Questions
QCan I have a sample order?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
QWhat is the typical lead time?
Lead time is 3-5 days for sample preparation. Mass production timing will be confirmed based on order volume.
QDo you accept customized requests?
Yes, we have a complete design and drawing department along with CNC machinery to provide high-precision customized services.
QHow do you ship the goods and how long does it take to arrive?
We ship via DHL, UPS, FedEx, or TNT. It typically takes 3-5 days to arrive. We also provide professional shipping services for customs clearance.
QIs it possible to print my own logo?
Yes. Please inform us formally before our production begins.
QDo you offer a guarantee for the products?
Yes, we offer a 3-year warranty on our products.
DTRX Orthopedic Implants
