Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a specialized orthopedic product manufacturer with a professional production facility.
What payment methods do you accept?
We accept T/T (Bank Transfer), Western Union, and PayPal for convenient transactions.
What is the typical delivery time?
We maintain a substantial stock. Orders can typically be shipped within 1 week if the items are available in stock.
Which shipping methods are used?
Orders are shipped via major global couriers including DHL, UPS, FEDEX, and TNT to ensure safe and fast delivery.
Can I request a free sample?
Yes, we provide free samples for quality evaluation; you would only need to cover the freight/shipping costs.
What is the warranty period for your instruments?
We offer a 5-year warranty on our products, reflecting our commitment to quality and durability.