Frequently Asked Questions
Q1: Are you a trading company or manufacturer?
A: We are a professional manufacturer specializing in orthopedic medical instruments.
Q2: What payment methods are accepted?
A: We accept T/T, Western Union, and PayPal for convenient transactions.
Q3: What is the standard delivery time?
A: We maintain a significant inventory. If items are in stock, orders can be shipped within 1 week.
Q4: Which shipping methods do you use?
A: Orders are shipped via reliable international couriers such as DHL, UPS, FEDEX, and TNT.
Q5: Do you provide product samples?
A: Yes, we offer free samples; customers are only responsible for the freight/shipping costs.
Q6: What is the warranty period for your products?
A: We provide a comprehensive 5-year warranty on our orthopedic products to ensure long-term reliability.